We are here for you.
At the Pain Center at Kansas Spine & Specialty Hospital, we remain vigilant of our mission to deliver the most high-quality and safest experience for our patients, visitors and staff. We are closely monitoring the COVID-19 crisis and taking proactive steps to minimize risk factors for all those who enter our doors.
What this means to you as a patient:
- We are still accepting patient calls, scheduling and refilling prescriptions by phone during our regular office hours of Monday – Friday 8 a.m. – 5 p.m. We are operating with limited staff, so please be patient as we try to return all calls within a reasonable timeframe.
- Dr. Ain, Dr. Scott and Dr. Tokala are still performing patient procedures. If it becomes necessary for us to reschedule a procedure, we will contact the patient as needed.
- Telephone consultations are available as needed to address patient concerns and ensured continued care.
Extra safety measures we are taking:
We continue to comply with guidelines and recommendations by the State of Kansas and Centers for Disease Control. While our day-to-day processes have been designed to maintain a sterile environment, we are taking additional precautions to address the current crisis, including but not limited to:
- For pain management patients, drivers will be asked to wait in their vehicle;
- For radiology and lab patients, one visitor/driver is allowed in the waiting room;
- Trained medical professionals will be posted at our hospital and radiology entrances to conduct appropriate screening for flu and COVID-19 symptoms, recent travel practices and personal contact of those seeking entrance to the hospital. Entry to all visitors is still limited to the main entrance and screening process will continue as directed by CDC guidelines;
- We will continue to comply with The Kansas Department of Health and Environment (KDHE) travel-related quarantine guidelines including mandated quarantine for international, domestic and cruise-related travel;
- Children age 12 and under will not be allowed entrance;
- We will perform a temporal forehead scan to ensure that individuals with a fever will be asked to depart and seek medical consultation;
- We will be in continuous consultation with key medical staff including an infectious disease physician;
- We will be using EPA-approved disinfectant against emerging pathogens such as COVID-19.
We ask for your patience and your compliance as we seek to maintain the safest environment possible for our patients, visitors and staff. For additional information and updates on COVID-19, please refer to the Sedgwick County Health Department, Kansas Department of Health & Environment, and the Centers for Disease Control and Prevention websites.